Shipping policy

At The Eastern Fig Boutique, we strive to provide the best possible shopping experience and customer service. We offer free standard shipping on all orders over $100 within the US. Please allow 1-2 business days for processing. Once shipped, delivery typically takes 3-5 business days depending on location. We also offer expedited shipping options for an additional fee. We are not responsible for ANY delays or lost packages with USPS, FedEx, or UPS. We do ALWAYS have $100 shipping insurance on any package mailed and you are able to file a claim with the carrier by googling UPS Claims Support or USPS Claims Support.

If you have any questions about shipping or need to make changes to your order, please contact our customer service team at info@easternfigboutique.com.

Address Accuracy:

Customers are responsible for providing accurate shipping information. Eastern Fig is not responsible for packages returned due to incorrect or undeliverable addresses. Customer will need to pay for a new label with correct address.

PRE-ORDER POLICY

Please read the following information carefully before placing a pre-order.

What is a Pre-Order?
Pre-order items are items that are not currently in stock but are being ordered from our vendor specifically for you. By placing a pre-order, you agree to the terms below.

Estimated Shipping Time
Each pre-order will have an estimated shipping timeframe listed in the product description. Please keep in mind that these dates are estimates and may change due to vendor delays, shipping delays, or other circumstances outside of our control.

Orders With In-Stock Items
If you purchase a pre-order item along with in-stock items, your entire order will ship once the pre-order item arrives unless otherwise communicated.

Cancellations & Refunds
Pre-orders cannot be canceled once the order has been placed with our vendor. If a vendor is unable to fulfill a pre-order, you will be notified and issued a refund or store credit.

Changes & Delays
We do our best to provide accurate arrival estimates, but we cannot guarantee a specific delivery date. Vendor delays can happen, and we appreciate your patience while we wait for your items to arrive.